Privacy policy

1. Who we are

luvu is operated by Subatix Inc. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

2. Information we collect

We collect the following information:

• Email address (when you join the waitlist or complete the quiz)
• Quiz responses: city, age range, gender, orientation preferences, relationship intent, experience preferences, budget range, energy level, availability, and participation willingness
• Usage data: pages visited, interactions, and device information collected via analytics tools

3. How we use your information

• To manage the waitlist and communicate launch updates
• To understand user preferences and improve the product before launch
• To match users with relevant experiences when we launch
• To measure advertising effectiveness and website performance

4. Analytics and tracking

We use Google Analytics and Meta Pixel to understand how visitors interact with our website and to measure the effectiveness of our advertising campaigns. These tools may collect information such as your IP address, browser type, pages visited, and referring URLs. This data is processed in accordance with Google's and Meta's respective privacy policies.

5. Data storage and security

Your data is stored securely using industry-standard encryption and hosted on trusted cloud infrastructure. We retain your information only as long as necessary to provide the Service or as required by law.

6. Data sharing

We do not sell your personal information. We may share data with trusted service providers (hosting, analytics, email) solely to operate the Service. We will never share your quiz responses or personal details with other users without your explicit consent.

7. Your rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your data
• Unsubscribe from communications at any time
• Request data portability

To exercise any of these rights, contact us at hello@tryluvu.app.

8. Cookies

We use essential cookies to ensure the website functions correctly, and analytics cookies to understand usage patterns. You can control cookie preferences through your browser settings.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service.

10. Contact

For privacy-related questions, contact us at hello@tryluvu.app.